Locations & Phone
Our primary location is our Lutherville office, conveniently located in the heart of Baltimore County.
Greater Chesapeake Hand to Shoulder – Lutherville
1400 Front Ave, Suite 100
Lutherville, MD 21093
Phone: (410) 296-6232
Fax: 410-296-0311
Greater Chesapeake Hand to Shoulder is proud to offer four other satellite office locations, in addition to the Lutherville SurgiCenter, for your convenience and continuity of care.
Meet Our Hand SurgeonsAdditional Contact Information
Should you have additional questions regarding your bill or surgical procedure, please use the contact information below.
Billing
For all questions related to billing, please use the following:
Billing Phone: (410) 296-6238
Billing Fax: (410) 825-4067
Lutherville SurgiCenter
For all questions about your procedure at the Lutherville SurgiCenter, please use the following:
Lutherville SurgiCenter Phone: (410) 828-1525
Lutherville SurgiCenter Fax: (410) 828-5045
Administrative FAQs
We understand that you may have some additional questions regarding our services and administrative policies. We encourage you to explore our FAQs below and to contact our office for further information.
What are your office hours?
Our regular office hours are:
- Monday – Thursday, 8 am – 5 pm
- Friday, 8 am – 3:30 pm
Does Greater Chesapeake Hand to Shoulder accept insurance?
Yes, we accept workers’ compensation, Medicare, and most major commercial health insurance plans. Please contact your insurance company, or you may call our office at (410) 296-6232 to find out if we accept your plan.
If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience, we accept cash, checks, Visa, MasterCard, Discover, and American Express.
If you have a question related to your bill or insurance, please contact our billing specialists at (410) 296-6238.
What should I do if I have a medical emergency?
In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Greater Chesapeake Hand to Shoulder, and they will contact us.
What should I do if I have urgent medical needs outside of regular office hours?
If you have an urgent medical need and need to talk to your physician after our regular hours, please call our office at (410) 296-6232. A doctor is on call 24 hours a day. Your call will be returned promptly.
Do I need a referral to be seen by a Greater Chesapeake Hand to Shoulder provider?
If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit.
Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.
What should I do if I need a prescription refill?
Prescriptions and refills for established patients are routinely issued during our regular office hours (see above). You can make your request by calling our office at (410) 296-6232.
Refills are generally not issued during the evenings, weekends, or holidays, as our doctors may not have access to all your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.
